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Showing posts with the label trains

Hopping Mad

Most of the time, at least, the good people at Transport for London really understand how public transport needs to work. (I've got some examples of when it doesn't work, which I'll show you again.) They've announced a new innovation this week, called the Hopper fare. I don't know how it would work in practice, but here's the blurb from the TfL website: Make a journey using pay as you go (contactless or Oyster) on a bus or tram, and you can now make unlimited bus and tram journeys for free within one hour of first touching in. Touch in using the same card on all the bus and tram journeys you make and the free fares will be applied automatically. Hopper fares apply to all pay as you go journeys. You can now travel on Tube, DLR, London Overground, TfL Rail, Emirates Air Line, River Bus or National Rail services between Hopper journeys, and Hopper fares will still apply. Hopper fares will not apply if your Oyster card has a negative pay as you go balance af...

We Apologise For the Late Running of This Refund

A couple of months ago I told you about the late-night shenanigans I experienced while travelling home from Cardiff (see I Don't Like Thursdays ). Well, you can imagine my surprise when, on 5 December, an email from Arriva Trains Wales pinged into my inbox: Case Reference: ATW-161007-BFD Dear Mr O'Gorman, Thank you for contacting us about your journey on 06 October between Cardiff and Aberdare. I am sorry to learn that your journey was disrupted, and that you were caused a delay as a result. In order for me to fully investigate and resolve your compensation claim I do need some more information from you. Could you therefore please confirm the following? • As you have requested to be paid by bank transfer please confirm the account name, sort code and account number we should pay your compensation to. I look forward to hearing from you in due course. Yours sincerely Neil Curness Customer Relations Advisor Arriva Trains Wales I emailed them back with my details, and congratulated...

One Step Forward, Two Steps Back

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The South Wales newspapers have run three stories about public transport in as many days. I thought I'd summarise them here. On June 28, Rhodri Clark reported that bus use in Wales has fallen to its lowest since records began in 1982. (The witty headline to the piece alludes to the fact that everyone in Wales – except me, because I know half the drivers by name anyway – will call the man behind the wheel 'Drive' when they get on or off the bus.) In 2013-14, 107 million passenger journeys were made on Welsh buses. This nadir coincided with the Welsh Government's decision to cut subsidies by 25%. Further reductions in services are planned as cash-strapped local authorities struggle to balance the books. I know correlation doesn't necessarily imply causation, but it's difficult not to draw your own conclusions, isn't it? According to the industry body CPT Cymru, some 800 services have been axed across the country. Passenger numbers fell by a further 3.3% in 201...

The Tunnel

In Nice Work If You Can Get There I recounted the sad tale of the Rhondda and Swansea Bay Railway Tunnel. The line through the mountain connected Blaencwm, north of Treherbert, to Blaengwynfi, high above the Afan Valley, and thence to Port Talbot. It was closed in the mid-1960s as part of the Beeching review of the British rail network. As Kerry Hamilton and Stephen Potter pointed out in their book Losing Track (Routledge & Kegan Paul, 1985), the cost of maintaining the tunnel was a key factor in its closure – even though it shouldn't have been a consideration. Suddenly, however, the Rhondda Tunnel is firmly back on the map. There's an ambitious proposal to reopen it to walkers and cyclists, and add it to the network of cycle paths which criss-cross the Valleys. Last night, a meeting was held in Treorchy to discuss the scheme. I'd planned to go over, but the weather forecast talked in ominous tones of snow moving in throughout the day. As it's difficult enough to g...

A Staggering Article

An interesting article by Ian Steadman appeared in the New Statesman blog today. It's not directly related to South Wales, but its general thrust ties in with what I've been arguing for the past few months. Why not check it out? Public transport bodies: producing lots of data, not necessarily making the most of it , New Statesman , July 21, 2014