Is Your Journey Really Necessary?

I had an email from Transport for Wales earlier this week, outlining their new measures to tackle the plague. They've also published some 'activities' for schoolchildren who are stuck at home – puzzles, word searches, colouring sheets (design your own livery for a train) … that sort of thing. One that caught my eye was an invitation to draw your ideal railway network on a blank map of Wales. It really is a blank map, as well. None of the cities or major towns are marked, so the housebound kids have only an outline of the country to work from. The biggest irony is that Wales did have a pretty decent railway network once upon a time. A century ago, in fact. Have a look at this outline map of South Wales, which I found online. https://images.app.goo.gl/VXTxGwNH7VrEp5RW9 And that's only the area which will be (mostly) covered by the South Wales Metro and its Swansea Bay counterpart. (Assuming the money doesn't run out once the European funding dries up, of course.) I...

One aspect of public transport I've yet to mention is one of the oldest surviving modes: the taxi. I've decided to tackle this issue for a couple of reasons, which I'll discuss in more detail below. Even though we've come a long way from the era of the hansom cab (invented in 1843), the basic principle remains the same as it did in Victorian times. Let's take a secenario from one of Conan Doyle's famous stories: a bloke sits around in Baker Street in a black horse-drawn vehicle, chain-smoking, chatting to the other drivers, drinking tea and reading a paper. Suddenly Holmes throws open the door of the vehicle, leaps inside and shouts, 'Whitechapel, my good man – and ride like the wind!' The driver has done The Knowledge, of course, so finding his way through the foggy streets isn't a problem. Holmes pays him when they reach their destination and goes off in search of whichever ne'er-do-well he's pursuing. Meanwhile, the driver presumably sit...

A friend of mine has recently moved from Aberdare to Talbot Green. I haven't been there for ages, but I do know that it's pretty much at the centre of a large (and growing) area encompassing Llantrisant (old and new), Pontyclun, Beddau, Ty Nant, and the surrounding villages and large new-build estates. It's a couple of bus stops from the Royal Glamorgan Hospital, so there's a 'direct' bus route from Pontypridd to Bridgend, serving the hospital during the day. Situated just off the M4 and twenty minutes from Cardiff by train, Talbot Green Bus Station and Pontyclun Railway Station should be ideal transport hubs. Should … I've been investigating various ways for my friend and I to meet up and have the occasional break from the Valleys routine. I'll go into my findings about the buses another time. For this entry, though, I want to highlight the situation facing rail passengers travelling to and from Pontyclun. Technically speaking, Pontyclun forms part of...

This kinda forms a supplement to my previous entry. That outlined the difficulties posed by having so many different transport operators in South-east Wales, and no overall structure to make ticketing easy and affordable. My friend and I are planning a trip to Caerphilly Castle (weather permitting, of course). Problem: find the cheapest way of doing it. You see, we'd initially have to pay to get from beyond Aberdare to Caerphilly – by bus and/or train – and then pay to get into the castle. Not cheap, as you'll see from the tables below. But luckily for us, I know the area quite well as I've travelled it extensively over the last forty years. I know bus routes have changed – and timetables and fares have certainly changed – but the basic framework is still there. I also get newsletters from the public transport providers, so I get to hear about their special offers. Summer is always a good time for these because it's tourist season. The real trick is to combine as m...

On my birthday three years ago, I was making my regular visit to London when the front page of the Western Mail caught my eye in Cardiff. I can't remember the exact headline , but it seemed that a committee of the Welsh Assembly had recommended an Oyster-style card covering the whole of Wales. The first thing that came into my head was 'What a good idea!' As a frequent visitor to London, I'd found out just how efficiently the Oyster card allows you to travel around the city. I'd also found out how much money it can save you over a period of time. (Or even a single day, when you compare it to the Travelcard.) I bought the paper and read the full story on the coach. The second thing that came into my head was 'What a stupid idea!' You see, the contrast between London and Wales couldn't be more apparent. Greater London is pretty much one continuous, flattish, dense urban sprawl covering over 1,500 square kilometres. It's criss-crossed by dozens of...

Next week I'm planning a day trip to Bristol, and I need to be a short distance outside the city centre by 12.30 p.m. Considering that Bristol Temple Meads lies on a direct route from Cardiff Central, that should be a piece of piss. Shouldn't it? You might think that – I couldn't possibly comment. To make sure I'm where I need to be in good time (and even that isn't guaranteed, of course), I'll have to arrive at Temple Meads at 1119. That gives me ample time to catch the bus to Bedminster and find the right place. (Any later and it'll be cutting things too fine.) So that puts me on the 1030 departure from Cardiff Central. And here's the problem. To get to Cardiff Central in time for 1030, I'd have to catch the 0922 train from Aberdare – eight minutes before the off-peak fares kick in. (According to raileasy.trainsplit.com I'd have to catch the 0852. I don't know whether they allow a margin of error for changing platforms.) Either wa...

Let me explain … Some years ago, when I first got into the Observer 's fiendish Azed crossword, one of the clues was 'Tonite, in an FM special, the newsroom variety show'. I must have had a moment of inspiration, because I realised that the first four words of the clue were an anagram of the solution: INFOTAINMENT. Anyway, this is a media word for the media itself – the sort of blended news and feature items that make up a typical edition of The One Show . I mention it here, because I spotted a poster on a Transport for Wales train last Monday. It shows their timeline of proposed improvements over the next five years or so. One of these highlights is 'free infotainment'. At which point my blood ran cold. Having spent a lot of time on Cardiff buses in the last fifteen years or so, I have a horrible feeling that the content will probably involve live streaming of the BBC News channel. You see, I think I must have missed the announcement in the papers when...

Most of the time, at least, the good people at Transport for London really understand how public transport needs to work. (I've got some examples of when it doesn't work, which I'll show you again.) They've announced a new innovation this week, called the Hopper fare. I don't know how it would work in practice, but here's the blurb from the TfL website: Make a journey using pay as you go (contactless or Oyster) on a bus or tram, and you can now make unlimited bus and tram journeys for free within one hour of first touching in. Touch in using the same card on all the bus and tram journeys you make and the free fares will be applied automatically. Hopper fares apply to all pay as you go journeys. You can now travel on Tube, DLR, London Overground, TfL Rail, Emirates Air Line, River Bus or National Rail services between Hopper journeys, and Hopper fares will still apply. Hopper fares will not apply if your Oyster card has a negative pay as you go balance af...

Yesterday evening I switched on Radio 4's PM to be shocked by the first thing I heard. The Indian government has announced plans to build a bullet train , capable of reaching over 200 mph, with help from the Japanese. Operating between Ahmedabad and Mumbai, the project is expected to be completed in just five years' time. It was this shock headline that's forced me to issue this public apology to the Indian government today. Several times in this blog I've referred to Wales as having 'a Third World' public transport system. In the light of the news from India yesterday, it seems that it's nowhere near that good. Sorry to anyone living in the developing industrial nations for any offence I may have caused.  

I know I've discussed this subject several times already, but I'm going to revisit it with good reason. Over the past couple of weeks, new bus stop indicators have been erected on routes in and around Aberdare. The main reason for the change seems to be that the new signs include up-to-date contact details for Traveline Cymru. Here are the old and new signs from the same location – outside Aberdare Library – so you can see the difference for yourselves.             I think the new signs look much clearer than the old ones, some of which were really starting to show their age. In addition, they no longer list services like the X55 (Aberdare to Swansea) which were discontinued the best part of a decade ago. But there's a snag. Have a look at the whole signpost. Have you spotted it yet? Yeah, you've got it – there's nowhere for the timetable(s) to be displayed. On the old stands (or a fair percentage of them, at least), there was a rectangular panel at approxi...

On Saturday, two friends and I travelled from Cardiff to London by National Express coach. Yesterday I received a market research email asking for my feedback on the journey. Here's what I told them: I booked three seats on 31 May 2017, to travel on 29 July. Two months' clear notice. We were unable to sit close to each other because a large family was monopolising one seat each (to the extent of placing luggage on vacant seats), and ended up sitting some distance apart for the entire journey. We were travelling light. If we'd had luggage, we would have observed the guidelines and placed it in the baggage compartment – not taken it on board, so it would fill up a seat which someone had paid for well in advance. The British railway companies sell pre-booked seats (not tickets – seats), and National Express would do well to follow their example. This morning I received the following reply: Dear Steve, Thank you for taking time to submit your review. I am really sorry you were ...

I was in Cardiff the weekend before last, and while I was walking through St David's Centre I saw a large group of students studying a large mural. I wondered what was causing so much excitement, so I decided to check it out for myself. This is what I found. (I know the photo isn't great, because I took it with my phone, but there's a reason for that.) It's a clever idea, isn't it? Grafting Cardiff and the suburbs onto the Tube map – that iconic piece of design which evolves as the network grows and changes – proves that someone at the South Wales Echo (where it originally appeared) has a sense of humour. Unfortunately, it had totally confused the youngsters. A couple of Chinese students were having a very animated discussion about it; a few West African girls were equally enthralled by the idea of the Barry John Line, the John Charles Line, and the Cardiff Arms Dart. I looked at it with them for a few minutes, took a couple of photos, and then turned to them and s...

I received an email this morning from the Office of Rail and Road. They were following up my 'recent'(-ish) complaint against Arriva Trains Wales (see I Don't Like Thursdays and We Apologise For the Late Running of This Refund ). The eight-week time lag between action and reaction seems to be the new industry benchmark, judging from today's date. Anyway, the ORR sent me a little market research survey to fill in, rating my experience of dealing with Arriva following the Replacement Bus Service fuck-up in early  October. You won't be surprised to learn that I rated them pretty poorly overall. But that's just the tip of the iceberg. On 3 January, I went to Aberdare station at the crack of dawn on a bitterly cold morning to single-handedly promote Action for Rail Day. (Two of the lads I'd invited to join me were working that day; the other was laid up with gastric flu.) It was part of an ongoing campaign organised by the TUC, and supported by a couple of dozen...

Arriva Trains Wales conductors have recently been supplied with new handheld ticket machines, as the contract with the previous manufacturers had ended. The old devices used to produce credit card-sized tickets on fairly stiff card. They were the same size as those issued by the platform machines and ticket offices. This size: They fitted the plastic wallet you got from the ticket office when you first obtained your photocard. They went into the slot in the barriers and popped back out again, even if they were slightly creased. They easily lasted the whole month, and when they expired you could either put them in the recycling bag, use them as convenient bookmarks, or stash them in your wallet/purse for months (or years) on end, until your mates took the piss so much you ended up clearing it out. Then came the great leap forward. Sort of … We had to go to Merthyr on Tuesday afternoon. As it's much cheaper to travel by train than by bus (£3.90 vs £7.50), we decided the time differen...

A couple of months ago I told you about the late-night shenanigans I experienced while travelling home from Cardiff (see I Don't Like Thursdays ). Well, you can imagine my surprise when, on 5 December, an email from Arriva Trains Wales pinged into my inbox: Case Reference: ATW-161007-BFD Dear Mr O'Gorman, Thank you for contacting us about your journey on 06 October between Cardiff and Aberdare. I am sorry to learn that your journey was disrupted, and that you were caused a delay as a result. In order for me to fully investigate and resolve your compensation claim I do need some more information from you. Could you therefore please confirm the following? • As you have requested to be paid by bank transfer please confirm the account name, sort code and account number we should pay your compensation to. I look forward to hearing from you in due course. Yours sincerely Neil Curness Customer Relations Advisor Arriva Trains Wales I emailed them back with my details, and congratulated...

It only occurred to me a few days ago that October 2016 marks thirty years of bus 'deregulation' (i.e. privatisation) across most of the UK. You won't have heard anything about this momentous occasion on the TV or radio news, of course. Nor will you have read anti-nostalgic articles about 'the bad old days' in the national press. That's because bus service were only deregulated outside Greater London – and, of course, as far as the Westminster Bubble of politicians, journalists, newspaper columnists and business lobbyists are concerned, that's pretty much the extent of the Observable Universe. As for the rest of us, as I've pointed out on several occasions, deregulation panned out exactly as the prophets of doom (myself included) said it would. The results included wonderful spin-offs of the capitalist system: cheaper fares initially, which quickly shot back up after cut-throat competition forced smaller operators off the road; fewer services running on...